News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

27 minutes ago in Local

Springfield Metro Unemployment Falls

Fresh
unemployment

The Illinois Department of Employment Security says more people in the Springfield metro area are going back to work.

today in Local

City Council Notes Shared with Lincoln Funeral Group

lincoln

Documents show council provided money, land, lodging for Lincoln's funeral

today in Local

Auburn Bank Robbed, Suspect Being Sought

Updated
auburnrobbery

Police searching for suspect, seeks public's help

today in Local

Quinn Reiterates Support for Constitutional Officer Term Limits

state_capitol_3

Gov. Pat Quinn says he supports a plan to let voters decide if they should limit the terms of state constitutional officers.

today in Local

Land of Lincoln Honor Flight to Take On More Flights

flag2

The Central Illinois Honor Flight program that took World War II veterans on free trips to Washington is turning its operations over to a similar group after having to cancel several flights.