News

Dell tries to solve ‘stinky’ laptop problem

Dell tries to solve ‘stinky’ laptop problem

THIS LAPTOP STINKS: Some Dell owners say their devices smell like a litter box. Photo: Associated Press

NEW YORK (AP) — Ewwwww — you got a Dell. Some owners of Dell laptops say their computers stink. Not because they’re slow or don’t download fast enough — but that they really smell.

They say the Latitude 6430u laptops reek of cat urine — and that the kitty-like funk seems to come from the keyboard or palm rest.

Dell has heard the caterwauling — and has been trying to do something about it.

They had said owners of the Latitude 6430u’s — and no the “u” doesn’t stand for urine — should clean the keyboards with a soft cloth or compressed air. But the smell persisted.

One customer wrote Dell to say he kept scolding his cat because he thought it was using the keyboard as a litter box. Now Dell says the smell is traced to a manufacturing process, which the company has since fixed.

Dell is asking those who have the funky laptops to contact its tech support line to have the palm rest assembly replaced.

Recent Headlines

in Local

General Assembly Keeps Proposed Bills Moving

Illinois General Assembly

Several proposed bills currently being debated in the State Legislature.

in Local

ADA Event Brings Backlash Against State Funding Cuts

ADA 25

Chicago man at event sounds off on how cuts to state programs will affect his life.

in Local

Sex Offender Sentenced for Attempting to Lure Central Illinois Minor

justice scale

Joseph Cain Harrison was found guilty in December.

in Local

Former Springfield Hospital Director Will Plead Guilty

MARGARET CURTIN 122530

Margaret Curtin to change plea deal after previously pleading not guilty.

in Local

$54 Million Embezzlement from City of Dixon Now Subject of College Courses

Accounting

Case is being taught in accounting and forensic accounting courses.